How It Works
From registration to confirmed booking — in just a few steps.
BookingMeal connects restaurants with travel agencies, tour operators and DMCs for group dining reservations of 15 or more persons. The platform works differently depending on your role. Choose your path below.
✈ I’m a Travel Agency, Tour Operator or DMC
Step 1 — Register for free
Create your account on bookingmeal.com. Registration is free and takes a few minutes. No subscription, no booking fees, no hidden costs.
Step 2 — Search restaurants
Search by city, date, group size and time. Browse available restaurants, compare group menus, prices per person and included beverages. Filter by cuisine type, capacity and dietary options.
Step 3 — Select menu and book
Choose your preferred restaurant and menu. Enter the number of participants, date, time and any dietary requirements (e.g. 5 vegetarian, 3 celiac, 2 lactose-intolerant). If the restaurant has published availability, the booking is confirmed instantly — no waiting for a reply.
Step 4 — Receive booking confirmation
You receive a detailed PDF confirmation by email with: restaurant name and address, confirmed menu, price per person, total amount, dietary notes, and all the restaurant’s fiscal data (company name, VAT number, SDI code, IBAN) so you can process payment directly.
Step 5 — Pay the restaurant directly
Transfer the payment directly to the restaurant by bank transfer before the group’s arrival. BookingMeal never collects or handles your payment. The financial relationship is exclusively between you and the restaurant.
Step 6 — Your group dines
The restaurant serves the group exactly as confirmed: menu, beverages, dietary requirements. Your group interacts only with the restaurant and your agency — BookingMeal is invisible to the end consumer.
Step 7 — Receive the invoice from the restaurant
The restaurant issues the invoice directly to your company using the fiscal data in your profile. BookingMeal does not issue invoices on behalf of restaurants.
Need to make changes?
- Cancel free up to 48 hours before service
- Reduce participants by the day before — pay only for actual attendees
- Same-day reduction up to 15% — still free, pay only for those present
- Dietary updates can be communicated anytime before the service
🍴 I’m a Restaurant
Step 1 — Register for free
Go to partners.bookingmeal.com and complete the registration in your language. Enter your company details, upload your logo and documents. Registration is free — no subscription, no fixed costs.
Step 2 — Review and sign the contract
Preview the pre-filled contract and terms in your language. Review all data, then sign digitally. The contract is activated only after BookingMeal sends you a written confirmation.
Step 3 — Complete your profile
Add your group menus with prices per person, upload photos, write your restaurant description, and indicate points of interest nearby. Your restaurant becomes bookable only when the profile is complete.
Step 4 — Publish your availability
Set your availability calendar (allotment) by date, time slot and maximum covers. When an agency books within your published availability, the booking is confirmed automatically — even when your restaurant is closed, at night or on weekends. You can update or withdraw future availability at any time.
Step 5 — Receive bookings
Every booking is notified to you by email in real time with all details: date, time, number of participants, selected menu, dietary requirements, and the organiser’s fiscal data for invoicing. You can also view everything in your free control panel on partners.bookingmeal.com.
Step 6 — Receive payment directly
The agency pays you directly by bank transfer before the group arrives. BookingMeal never touches your money. You issue the invoice to the agency using the fiscal data included in the booking confirmation.
Step 7 — Serve the group
Serve the group exactly as confirmed: menu, beverages, dietary requirements, time, covers. Print the kitchen card from your control panel with all details for your kitchen team. The group knows only the agency that booked — BookingMeal is invisible to the end consumer.
Step 8 — Commission
At the end of the month, BookingMeal sends you a commission invoice only for groups actually served, as defined in the contract terms. No commission on cancellations, no-shows or extras not in the booking. You pay by bank transfer by the 10th of the following month.
Your control panel includes:
- Full list of bookings with status and details
- Menu and pricing management
- Availability calendar (allotment) management
- Kitchen cards for group preparation
- Group schedule overview
- Real-time email notifications for every booking and change
The control panel is optional — all bookings are also sent by email in real time.
🔄 The Complete Flow
| # |
Agency / Tour Operator |
BookingMeal |
Restaurant |
| 1 |
Searches and books |
↔ Confirms instantly |
Receives notification |
| 2 |
Pays restaurant directly |
Not involved |
Receives payment |
| 3 |
Group dines |
Monitors & supports |
Serves the group |
| 4 |
Receives invoice from restaurant |
Not involved |
Issues invoice to agency |
| 5 |
— |
Invoices commission |
Pays commission to BookingMeal |
Have more questions? Visit our Frequently Asked Questions page.